I'm not sure about the hack; but the dealer confirmed that it was a problem with the dvd player and placed the order. It took about 4 days before they called me to bring the car back. Plus, the cd's stuck in there wont' be returned for a few weeks.ok. Question how long did it take. Also the car came with the dvd hack. Do you think the dealer will mess that up? Will i have to get that done again?