I have something similar from my dealer in Rochester/Henrietta, NY but they call it Caltex, Interior/exterior covered up to 7 yrs / 75kyeah perma-plate was installed by lexus. It cost $2000, but it covers any accidental damage to interior and exterior for a lifetime, or 7 years which is the California Law I guess. I know the terms of the agreement and what it covers but I wanted to know if any owner has used it yet. What did Lexus say? etc. So any feedback from perma-plate customers would be helpful.