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According to a report in Automotive News, customers in Germany and other European countries were enamored with the strong emphasis Lexus places on customer service
:confused: :eek: WTF this is the most absurd thing I have read. Lexus Europe customer service is inexistant and is far far away from the Lexus US one. They are barely at the level of a Toyota dealer luckily Lexus makes reliable cars so we don't have to fgo to the dealer often (except for IS220d owners)
 
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