That doesn't sound reasonable
One, I don't know how hard you drive your car but unless you track it, 18K miles for front brake service seems too soon. Two, if they are just replacing the pads, $1,800 is too high. A set of Hawk, Porterfield pads probably cost around $300K max and swapping pads on those big Brembo calipers is quite easy.
I have not had a satisfactory experience with dealership service, be it, Lexus, Toyota, Honda, BMW or GM. In fact a friend of my father in-law was a mechanic at a dealership and he said they were told to push customers to get more service done (sometimes unnecessary). I found a private shop with ex-Lexus certified technicians and they are great. The key is to search the web for feedback on any shops you plan to use.
Good luck.
One, I don't know how hard you drive your car but unless you track it, 18K miles for front brake service seems too soon. Two, if they are just replacing the pads, $1,800 is too high. A set of Hawk, Porterfield pads probably cost around $300K max and swapping pads on those big Brembo calipers is quite easy.
I have not had a satisfactory experience with dealership service, be it, Lexus, Toyota, Honda, BMW or GM. In fact a friend of my father in-law was a mechanic at a dealership and he said they were told to push customers to get more service done (sometimes unnecessary). I found a private shop with ex-Lexus certified technicians and they are great. The key is to search the web for feedback on any shops you plan to use.
Good luck.