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3 Posts
I bought my ISF @ Pleasanton Lexus in early FEB along with a clear bra, Early warning Lojack system and the so called Iphone adapter.
My first service and installation of those Items took 6 days to complete, the clear bra was pitiful ,my Iphone did not work with the adapter and I also had this gut feeling my car might have been driven. I checked the estimate and invoice milage and they where identical so I let it go.
Well its now my second trip to the dealership to have the I pod adapter taken out and my clear bra fixed which took almost 3 months now to get the dealership to honor. I drop it of @ 8 am and Low and behold @ 7 pm 1205 am and 235 am I get automated alerts from LOJACK that my car is being moved.
SO my blood is boiling at that point and I can't reach anybody because they are closed @ 6pm and open @ 7am.. I call LOJACK they tell me the car sends out the signal after 5 mins of movement and each time I received the alerts (3) were separate signals.
The dealership swears up and down there is nothing going on. I called the service manager on his cell phone at about 3 am after the call to LJ and he called me at 720am probably after he got to work to find out WTF was going on. I was at the dealership at 730ish and my car is freshly washed , tires glistening with armor all and parked in the front of lot. I feel the hood and its warm
and then I put my hand in front of the grill and its blowing hot air
. I am pissed really pissed right now, I take good care of my car and I would probably beat somebody if they abused it. I could just picture some lame redlining my car ,Just Wrong! I wish there were something more I could do to prove it. They deny it say it was the night crew who took out the Iphone adapter and washed it. WOW!!
My first service and installation of those Items took 6 days to complete, the clear bra was pitiful ,my Iphone did not work with the adapter and I also had this gut feeling my car might have been driven. I checked the estimate and invoice milage and they where identical so I let it go.
Well its now my second trip to the dealership to have the I pod adapter taken out and my clear bra fixed which took almost 3 months now to get the dealership to honor. I drop it of @ 8 am and Low and behold @ 7 pm 1205 am and 235 am I get automated alerts from LOJACK that my car is being moved.
SO my blood is boiling at that point and I can't reach anybody because they are closed @ 6pm and open @ 7am.. I call LOJACK they tell me the car sends out the signal after 5 mins of movement and each time I received the alerts (3) were separate signals.
The dealership swears up and down there is nothing going on. I called the service manager on his cell phone at about 3 am after the call to LJ and he called me at 720am probably after he got to work to find out WTF was going on. I was at the dealership at 730ish and my car is freshly washed , tires glistening with armor all and parked in the front of lot. I feel the hood and its warm