[Got F?]

Hello guys and gals, First of all we would like to thank everyone for there patience. Just to give a better explanation of what the hold up is......

All our delays have stemmed from the one and only step that we have to outsource. The ceramic coaters have been very backed up and the headers had been sitting there in line just waiting for coating for an agonizing two weeks before they started. We were told an eta that they were not able to meet and apologize for the delay this has caused. Due to the fact that we have tested with this coating from the beginning and its quality is second to none we decided to leave them in line and continue to wait. The thought definitely crossed our minds to send elsewhere, but in the end we believe this is for the best. In keeping with our business model and our motto "quality being #1" we did not want to rush to a new and untested coating facility just for profits or to sell more headers. Hope everyone can understand, and we can assure you it will be worth the wait. The most recent updated time for shipment will be end of next week/early following week depending on when you ordered. We will be drop shipping many headers directly from the ceramic coaters to save a day or two depending on your location. Again, thanks for the patience and we apologize for the delays.

It's good that you place quality as your #1 priority. It sounds like communication should be your #2 priority since several of your customers didn't know what was going on until now.