[phootdr]

i got my rear tires replaced about three weeks ago at my local dealership.

it was a very busy three weeks, and i did not get to wash the car until today.

upon inspection today, i noticed a nice gouge in one of rear rims....obviously not a parking scratch mark.

i garage the car at home, and park it in a gated lot during the day. the damage
definitely occurred during the tire change. the rim did not have any other damage.

any suggestions on how to approach the dealership? it has been a few weeks, but i know it happened there. i am the only one who drives the car, and nothing else happened during this time that could even remotely explain the damage....

FYI. i have the tire/rim package, if it means anything...

 

[phootdr]

i called the guy at the dealership the next day, and he was out to lunch, and then i never followed up....too busy and it slipped my mind. now it has been over a month, so i am probably going to let it pass..

i do not think i am going to go back to that dealership anymore anyway. one tire was replaced under the warranty, the other i had to pay for.

they charged me $401 for the one bridgstone, ($320 something for the tire, $80 to be mounted and balanced) and i kind of feel that is highway robbery.

i found the same tire for $230 on tirerack, and i am sure i could have had it shipped, mounted and balanced for around $300 total.

i know lexus dealerships are notoriously expensive, but i feel the mark up on both the tire and the mounting/balancing is way out of control. i should have just had the warranty tire replaced, and gotten the other one by myself...live and learn

 

[phootdr]

thanks biggie,

after that post some stupid lady lightly hit my rear quarter panel and the same rim, and then drove away even though i got her plate number and tapped on her window letting her know i was calling the police.

i had a witness, and after the dealership attempted to repaint the rim twice, the insurance company approved a brand new one.