[M3lol]

I had the 3M Bra put on "by an expert" at the dealership. It bubbled on the light:

http://photos-a.ak.fbcdn.net/photos-ak-snc1/v2093/106/105/1578643234/n1578643234_92000_4484.jpg


And Peeled on the lower bumper:

http://photos-b.ak.fbcdn.net/photos-ak-snc1/v2093/106/105/1578643234/n1578643234_92001_4708.jpg

So they fixed both right. Nope. Lower was not touched even though he claimed to replace the entire lower portion and now the lens has a cloud on it:

http://photos-c.ak.fbcdn.net/photos-ak-snc1/v2093/106/105/1578643234/n1578643234_92002_2686.jpg

I'm told this is normal and can happen when the temperature changes. Anyone buy into that BS?

Before I asked them to fix the bumper, I did point out that not all of the bumper was covered with the bra:

http://photos-g.ak.fbcdn.net/photos-ak-snc1/v2093/106/105/1578643234/n1578643234_92014_4281.jpg

Would you expect me to do anything else other than demand it to be removed and ask for a total refund?

 

[M3lol]

Wow, that 3M job is horrible! It looks like there wasn't even an attempt to install it rather they just put the sheet over the front end and hoped for the best!

Like FChampOH said, I would make an appointment with the service manager to see if they are willing to fix it and make it right or have them return the F to normal and fix everything back to the way it was before install (have them wash it, clay bar, etc. so there is no damage to the paint or clear coat) and take it somewhere else for a clearbra

Update. Just got an e-mail to say they are issuing a check (refund) and will schedule for it to be removed. I would like to mention that I did not have to fight at all to get the refund, I suspect that's a Lexus Customer thing. I still want the Bra but now I am too scared to try another dealer/installer.

 

[M3lol]

Depending on where you live, maybe someone on this site can recommend an installer they used. The installer that did my car did a very nice job.

Jeff
08 Smoky Granite Mica IS-F

Once the check is in my hand and cashed, I will put the area I live. There are only two dealerships in my area and I want to maintain a positive relationship with my dealer as he did not scew up, the a-hole working for him did. I actually like my dealership, very easy to deal with. E-mails are returned in minutes and not days.

 

[M3lol]

I'm glad your getting your money back. I had my clear bra installed by Aerotect here in California, which was recommended to me by Flipside. They did an awesome job. They used Venture Shield film, not 3M. You can check their website if you want.

Got the check yesterday and took it staight to the bank. Then made a capital payment on the car loan with it. It gets removed next week. Luckily this guy uses a professional cutting machine and no razor blades so I should be in good shape. I'm told he is very good - may be he had a bad day.

Seattle. So you have a 50/50 chance of working out the dealer. But has I said,the dealer was very honerable. I did not have to beg for a refund, a simple statement of "I think I'm done" was all it took. We're still "friends".

 

[M3lol]

So, are you still getting a clear bra else where?

Here's my take on this. I would value (and expect) other peoples opinions. I am only worried about this when I come to sell the car. Most dealers do not care, so only in a private sale would it matter and then I could respray from half the price of a clear bra.

So for the moment, the check has gone to Lexus Financial.